We diagnose before we prescribe. We're paid exclusively by our clients. We've never accepted a vendor commission — and we never will.
Hospitality properties have been oversold, overcharged, and underserved by vendors with a direct financial interest in the outcome. The integrator wins when you buy more. The manufacturer wins when you buy their brand. The property is the last priority in a model built around the invoice.
"Every dollar we earn comes from the client. Not a kickback, not a manufacturer rebate, not a finder's fee. That's what vendor-neutral actually means — and it changes every recommendation we make."
Every engagement begins the same way — we listen, we walk the property, and we diagnose before we prescribe. There are no cookie-cutter recommendations. Only what's right for the property in front of us.
A full diagnostic of every AV and technology system across your property. What's working, what's failing, what's at risk — and what it's costing you in guest experience, rebooked events, and staff time.
For properties ready to build or upgrade. We design the right solution at the right cost — then manage implementation with your chosen contractors. We own the outcome, not the invoice.
A retained technology partner — not a service contract, not a vendor waiting for a purchase order. For GMs who want strategic oversight without adding a full-time AV position.
Total documented savings identified across assessed properties in the Southeast. Not projected — verified through the assessment process.
Live, high-stakes broadcast production without a single failure. Experience in rooms where the system going down is not an acceptable outcome.
Presidential events. University campuses. D1 athletics. 5-star venues. The credential is the experience — not the certification.
Not one. Since day one. The positioning isn't a marketing claim — it's the constraint we build every engagement around.
Competing integrators quoted $350,000 to $2,000,000 for a full ballroom display upgrade. Meridian Co. redeployed existing Helix infrastructure through a purpose-built QSYS solution — delivering identical display performance at $40,000. The difference wasn't the technology. It was who was asking the questions.
You're six months in. The property looks great on the outside. But you've already had one mic fail during a general session, the ballroom projector has a known issue that nobody's fixed, and your in-house AV vendor just sent a quote for a "necessary upgrade" that feels three times what it should cost — and you have nothing to compare it to.
Ownership is watching your review scores. You're accountable for the guest experience. And you're about to sign off on a capital budget for technology you don't fully understand yet.
You've been saying it for two years. The DSP in the main ballroom is misconfigured. The rack in the B room is a liability. The vendor's crew shows up undertrained and leaves before the client does. You know the system's weaknesses better than anyone — but when you bring it to the GM, you get "let's revisit that in Q3."
You don't need someone to tell you what's broken. You need a written report — from an outside expert — that says exactly what you've been saying, with the dollar figure attached, in a format that gets ownership's attention.
Traditional AV firms show up with a quote. We show up with questions. The first 20 minutes of any engagement is us listening — because the diagnosis is the product, and you can't diagnose what you haven't heard.
100% of the assessment fee credits toward any subsequent project work within 12 months. If you engage us on the ballroom upgrade after the report, the assessment is effectively free. If you walk away with the report, it's yours. There is no scenario where the assessment isn't worth doing.
Certainty. The General Manager who hires Meridian Co. walks into an ownership meeting knowing exactly what their property's technology is worth, what's at risk, and what it costs to fix. The assessment is the delivery mechanism. Certainty is what they're paying for.
Every failed mic in a general session. Every ballroom AV crash during a corporate buyout. Every guest complaint about in-room tech. It's already costing you — in rebooked events, in review scores, in ownership conversations. We document exactly what that number is.
Every engagement begins with a 25-minute discovery call. Tell us about your property below — we'll have the right context before we ever get on the phone.
Prefer email? wesley@meridianavsystems.com